customer loyalty Customer Loyalty

Customer Loyalty

Building loyalty with
valued customers

Offering concierge services to your valued customers allows your brand to touch their lives in personal ways. By strategically customizing these services to best fit the various tiers of your customer relationships, LesConcierges allows you to go beyond your core offerings, enhancing value in between your usual touchpoints – and differentiating yourself on a continual basis in the marketplace.

Turning to LesConcierges for these services allows you to accomplish this value proposition with unparalleled effectiveness, engaging your customers around the world, 24/7, with the most personalized service, comprehensive offerings, and highly effective Global Concierge Technology and web-portal technology in the industry. LesConcierges can even “plug-and-play” with your points and awards systems, as well as with the offerings of your trusted partners.


Using deep profiling across all relevant categories in your clients’ lives, our Concierges leverage our proprietary, global relationships to deliver preferential access and recognition. Clients access our services quickly and easily through toll- free telephone access, web, email or fax to one of our professionals on the ground worldwide.

Here’s a small sampling of what we can offer your customers – all under the banner of your brand:

  • Global travel planning and management
  • Exclusive concierge-choice dining network
  • Timely and seasonal offerings that drive spend
  • Online portal for self-service access
  • Preferred partner network providing added value benefits
  • Milestone planning for once-in-a-lifetime events

Custom services include:

  • Customized brand experiences
  • Surprise & Delight gifting programs for your best customers
  • Amenity program design and management
  • Marketing event support and planning
  • Collaborative marketing strategy and management
  • Milestone planning for once-in-a-lifetime events