Healthcare Loyalty

Enhancing healthcare environments

Reduced stress, increased satisfaction and understanding support are all vital to health and healing. Offering customized concierge services to your patients and healthcare employees allows you to positively impact their lives in ways that enhance their perception of you – and improve your bottom line.

Turning to LesConcierges for these services allows you to accomplish this value proposition with unparalleled effectiveness. Our unique, onsite Healthcare Loyalty program can be strategically tailored to your staff’s and patients’ needs and preferences, and is available 24x7, with the most personalized service, comprehensive offerings , and highly effective Global Concierge Technology system and web-portal technology available.

LesConcierges has designed its program to enhance patient outcomes – our services make time spent at the hospital easier for patients and their families. We’re also dedicated to helping you recruit and retain valuable employees – our Concierges are as dedicated to your staff as they are to their patients, allowing them the luxury to focus on both their vital work and important personal lives.

Concierge care

LesConcierges is about serving you and your organization. Select the services that are most valuable to employees and beneficial to patients, and we’ll customize the program of your choice. Through our highly trained Concierges and far- reaching partnerships, we offer a world of flexible options, including:

Event ticket sales
Event planning
Travel and transportation planning
Dining reservations and food delivery
Relaxation services—spa, massage and beauty
Laundry services
Gift planning, purchasing and delivery
Mail, shipping and notary services
Short- or long-term pet care
Home services for patient’s arrival – cleaning, food delivery, landscaping

Optional support services include:

Facilitate onsite events and functions
Bell staff, greeters and discharge assistants
Employee recognition programs

The challenge: To differentiate your facility in the eyes of staff and patients as pleasant, service-oriented, highly efficient and focused on care and healing. To attract, acquire and retain top healthcare talent, while increasing productivity and increasing profits.

The opportunity: To provide enhanced services that position your organization as both a preferred facility during challenging times, as well as an employer of choice. To be known as a healthcare organization that understands and supports your patients’ and employees’ needs and desires, understanding and partnering with them to turn their needs into reality.