health care Health Care Loyalty

Healthcare Loyalty

Enhancing healthcare environments

Reduced stress, increased satisfaction and understanding support are all vital to health and healing. Offering customized concierge services to your patients and healthcare employees allows you to positively impact their lives in ways that enhance their perception of you – and improve your bottom line.

Turning to LesConcierges for these services allows you to accomplish this value proposition with unparalleled effectiveness. Our unique, onsite Healthcare Loyalty program can be strategically tailored to your staff’s and patients’ needs and preferences, and is available 24×7, with the most personalized service, comprehensive offerings, and highly effective Global Concierge Technology system and web-portal technology available.

LesConcierges has designed its program to enhance patient outcomes – our services make time spent at the hospital easier for patients and their families. We’re also dedicated to helping you recruit and retain valuable employees – our Concierges are as dedicated to your staff as they are to their patients, allowing them the luxury to focus on both their vital work and important personal lives.

Concierge care comprehensive offerings

LesConcierges is about serving you and your organization. Select the services that are most valuable to employees and beneficial to patients, and we’ll customize the program of your choice. Through our highly trained Concierges and far- reaching partnerships, we offer a world of flexible options, including:

  • Tickets – concerts, plays, sporting events, theme parks, and movies
  • Event planning – birthdays, anniversaries, and reunions
  • Travel and transportation planning
  • Dining reservations and food delivery
  • Personal services—spa, massage, beauty, and fitness
  • Gifts and flowers, purchasing and delivery
  • Mail, shipping and notary services
  • Short- or long-term pet care
  • Home services – house cleaners, landscapers, plumbers, and movers
  • On-site services – dry cleaning, car washing, and notary

Optional support services include:

  • Facilitate onsite events and functions
  • Employee recognition programs
  • Bell staff, greeters and discharge assistants
  • Parking concierges
  • Errand runners

Customized service delivery options include:

  • On-site concierge staff
  • 24-7 telephonic
  • Web based

National and local vendor partnership networks are managed as well as discount services and products.